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Kantar Retail Sound Bites

Hot topics. Newsworthy sound. Insightful discussion.

Providing a provocative view of global retail trends, category leadership, business issues, and other shopper and retail related news.

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  2. Episode 53: Ten principles for customer-centric in-store communication​

Episode 53: Ten principles for customer-centric in-store communication​

Feb 7, 2024

In episode 53 of Kantar's Retail Sound Bites, Barry Thomas, senior retail thought leader, and Rachel Dalton, head of retail insights, discuss ten principles for customer-centric in-store communication with Andy Murray, Founder & CEO of bigQuest Advisory, Inc.

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Barry's contact information:
barry.thomas@kantar.com
Barry's LinkedIn

Rachel's contact information:
rachel.dalton@kantar.com
Rachel's LinkedIn